Retention Marketing for Cannabis E-Commerce
Keep More Customers. Build Long-Term Value.Smart retention marketing built for cannabis e-commerce.
What Makes This Different
Built for cannabis. Designed for real retention.
We help Canadian cannabis retailers and delivery professionals build trust, increase reorders, and grow long-term customer value — all through compliant, personalized retention marketing systems.
Why It Works
Retention-first strategy:
We help you grow without relying on social media
Personalized experiences:
Based on how your customers want to experience
Optimized for delivery
Timed follow-ups, reorder logic, and soft incentives
How We Solve Your Retention Challenges
Retention isn’t just one campaign — it’s a system.
Most cannabis retailers struggle with low repeat order rates, generic customer journeys, and limited marketing channels due to restrictions and censorship. We solve that by building a plug-and-play retention system tailored to how your customers actually shop, feel, and buy — from the moment they opt in to the moment they come back.
Zero-Party & First-Party Data Capture
We help you collect useful customer insights at opt-in — directly from the source. This gives you cleaner signals than guessing from behavior alone. Your marketing becomes more accurate, and your offers become more welcome
Segmentation Engine
Sort customers by intent, behavior, and experience level. This lets you target with relevance instead of one-size-fits-all. It’s how you send the right message to the right person at the right time.
Personalized Experiences
We use your customers’ preferences to tailor everything from emails to landing pages. The result feels less like a campaign and more like a concierge. It's still compliant, but way more compelling.
Email Automation That Works 24/7
We install flows that mirror real customer behaviour — welcome, post-purchase, winbacks, and VIP. These aren’t guesswork; they’re proven sequences. And they run quietly in the background while you stay focused on your store.
Follow-Up Sequences That Drive Reorders
One-time buyers aren’t your problem — forgettable brands are. We build timely, low-friction re-engagement flows. They make it easier for customers to come back without having to be convinced.
Built-In SOPs & Optimization
You won’t just get emails — you’ll get systems. We provide documentation, testing strategies, and frameworks. Whether you run it yourself or have us manage it, you’re set up to grow. |
The Analytics & Revenue Attribution System
We don’t just build retention — we track it. Every system we install comes with a simple reporting layer so you can see which flows drive revenue, which offers convert best, and where customers drop off. No guessing, no spreadsheets — just clarity on what’s working and where to scale.
Why Choose The Retention Engine OS
A complete, done-for-you retention system built specifically for cannabis e-commerce and delivery businesses — no guesswork, no gimmicks, just sustainable growth.
1. Own Your Customer Data
Capture zero-party and first-party insights at every touchpoint.
From surveys to purchase history, you’ll collect clean, compliant data that powers personalization, loyalty, and smarter decisions — without relying on risky paid ads or third-party platforms.
2. Turn New Shoppers Into Lifelong Buyers
Build trust through intentional onboarding — not just a welcome discount.
We replace generic welcome emails with purpose-built flows that segment, educate, and guide new customers toward repeat purchases with confidence.
3. Personalization That Feels Human
Recommend products based on lifestyle, not just inventory.
We use customer answers, behavior, and product format preferences to personalize offers, content, and landing pages — the right message, at the right time, for the right person.
4. Automation Without Burnout
Set up once. Optimize forever.
From post-purchase follow-up to reactivation sequences, everything is automated in Drip — so you stay top of mind without spamming or micromanaging every send.
5. Smarter Product Strategy with the Ecosystem Matrix™
Make bundles, offers, and emails based on what people actually want.
Our proprietary Product Ecosystem Matrix™ helps you map product types to customer needs, use cases, and experience levels — creating smarter flows and higher AOV.
6. Built for Cannabis Compliance (and Complexity)
We’ve done this in the hardest market.
Everything we build — from messaging to segmentation — is designed for the realities of Canadian cannabis. No ad dependencies. No shady tactics. Just owned growth, done right.
Choose the Plan That Fits Your Business
Our flexible pricing options are designed to provide the perfect solution for cannabis retailers at every stage. Whether you’re just getting started or looking to scale, we’ve got a plan that will grow with you and help your delivery service thrive.
Retention Jumpstart
Tier 1: The Lite Setup (1-Time Service)-
Non-segmented Welcome Email Lite Series
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Basic Post-Purchase Email Flow
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Done-for-you copy + automation setup in Drip
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Editable templates with fill-in-the-blank guidance
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Customer Journey Checklist (workshop version)
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30 day Customer Support
The Retention Engine OS
Full Build
Tier 2: The Engine (Core Retention System)
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Brand / Product Messaging Guide
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PK Education Flow
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Advanced Welcome Series with quiz segmentation
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Drip-powered quiz buildout + tagging logic
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Fully customized Post-Purchase Flow
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Personalized landing page wireframes based on quiz results
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Product Ecosystem Matrix™ setup + category mapping
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Email templates with Liquid logic for dynamic personalization
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Onboarding guide + plug-and-play SOPs
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Consultation & Strategy
Ideal for: multi-location retailers, growing delivery brands.
Retention Partner Program
Tier 3: Growth Partner-
Everything in Tier 2 +
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Monthly A/B testing + conversion reviews
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Seasonal flow refreshes (420, holidays, etc.)
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Winback & reactivation flows (30/60/90 day)
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Loyalty + referral integration recommendations
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Custom monthly reporting dashboard (Drip, GA4, or GDS)
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Advanced Analytics & Tracking
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Customer Support
Client Testimonials
Trusted By
FAQ
What is the "Local Delivery Traffic & Retention Blueprint"?
Our Local Delivery Traffic & Retention Blueprint is a proprietary system designed specifically for cannabis retailers offering delivery services. It combines local SEO, GBP optimization, conversion strategies, and customer retention techniques to help drive organic traffic, increase delivery orders, and build customer loyalty.
How does GBP optimization help my cannabis delivery service?
Optimizing your Google Business Profile (GBP) is crucial for local visibility. By ensuring your GBP is fully optimized with accurate service areas, categories, and compelling descriptions, you’ll increase your chances of appearing in local search results, driving more organic traffic and customers to your delivery service.
What is the role of content in SEO for delivery services?
Content plays a critical role in local SEO for cannabis delivery. We create targeted landing pages for different cities and neighborhoods, optimize product descriptions, and develop blog posts to engage potential customers at different stages of their buying journey. Our goal is to ensure your content ranks well in local search results and is optimized for conversions.
Do I need to have an existing website to use this service?
Yes, to fully benefit from our Local Delivery Traffic & Retention Blueprint, you need to have an active website for your cannabis delivery service. We’ll help optimize your website for local SEO, ensure it’s mobile-friendly, and improve conversion rates with compelling content and clear CTAs.
Will I need to make any changes to my website or Google Business Profile?
Yes, as part of our service, we’ll guide you through the necessary updates for your Google Business Profile and website. This may involve optimizing existing content, adding new pages (like neighborhood-specific landing pages), and ensuring your site is technically optimized for mobile and fast load times.
Can you help with ongoing support after the initial optimization?
Absolutely! We offer ongoing support for all of our clients, including regular check-ins, SEO audits, content updates, and monthly performance reports. Our goal is to ensure continuous growth and success for your cannabis delivery service, adapting to changes in SEO trends and keeping your business competitive in local search.
How long does it take to see results from the SEO services?
SEO is a long-term strategy, and it typically takes 3-6 months to see significant results, depending on competition and your current online presence. However, with our proven system, you can expect steady growth in traffic, customer engagement, and conversions as we work to improve your online visibility.
What’s included in the "Advanced Analytics & Revenue Attribution" system?
Our Advanced Analytics & Revenue Attribution system tracks how each piece of content (blog posts, landing pages, category and product pages, etc.) influences traffic and conversions. This system helps us measure the effectiveness of our strategy and provides you with detailed reports so you can see exactly which content is driving revenue for your cannabis delivery service. Say goodbye to guessing IF content drives revenue say hello to revenue attribution for content.
